So here’s a dumb thing that happened to me this weekend. Last night, I got an e-mail from Amazon’s MP3 store that said I had received a $2 credit that would expire on March 7. I followed the link to get the credit, and while I was there I saw that Tegan and Sara’s album Heartthrob was on sale for $5. I already gotten one of the songs free from Starbucks, so I figured I might as well get the rest of the album. I did the 1-click purchase, downloaded the MP3’s, and went to bed.
Late at night, I apparently got an e-mail from Amazon saying that I had not provided valid payment and that they were canceling the order. (Keep in mind, I already had the MP3s.) When I checked my mail this afternoon, I saw this and went to Amazon to see what was going on. Apparently, when I used 1-click, they had tried to get payment from an old credit card of mine that was no longer valid (my bank got hacked and had to give everyone new cards). I went to try purchasing it again, but the $2 credit seemed to be gone and the website kept warning me that I had already made the purchase.
So I contacted Amazon’s customer support, who called me pretty quickly and I think we’ve sorted things out. I don’t have to do anything, since I already have the files. I assume they’ll charge the $3 difference to my current card; I’ll have to check my statement.
The moral, if any: Make sure your payment information is up-to-date before you use Amazon’s 1-click purchase.
